Delivery times vary depending on the shipping method you select at the point of checkout, but are generally as follows:
- Economy Standard: 2 to 3 weeks. DDU. This method can take up to 30 days (depending on where you live), cannot be fully tracked and is not insured.
- Expedited International: DDP. 6 to 9 days and has full tracking.
PLEASE NOTE: If you refuse to pay the customs fees and the package is not returned to JINX, we will not issue a refund. If the package is returned, it is treated like a regular return and your original shipping fee's are not refunded
Delivery dates are estimates only. There are no guaranteed delivery dates. Orders can be delayed by customs, weather and other issues. J!NX is not responsible for orders that have been delayed by customs.
Please notify J!NX if it has been over 30 days and you have not received your merchandise. Lost packages must be brought to our attention within 120 days.